Fraudulent Returns: How Much Are They Costing Your Business?


Fraudulent returns is a serious concern for merchandisers of all sizes and product categories. National Retail Foundation [NRF] estimated that total returns for 2015 would reach $260.5 billion. Last month, NRF estimated that fraudulent returns would cost retailers $2.2 billion during the 2015 Christmas season; an approximate 14% increase over 2014 same-period figures. Retailers in a December 2015 survey indicated that 3.5% of holiday returns are fraudulent. Lowering the total means addressing the problem of fraud that is particularly troublesome during the holiday season.

Source: Fraudulent Returns: How Much Are They Costing Your Business?